When your people see that you listen to them, they will trust you more. Then you'll get the opportunity to learn about deeper problems you have not noticed so far.
Explain your decisions
Announcing your decisions is not enough. Learn to explain why you have chosen the specific decisions. Once somebody understands the "why" he can better understand the "what".
Celebrate successes
Fight against declining employee morale by setting short-term goals and celebrating your partial successes appropriately. Even in difficult times, your people can feel like winners.
Try new things
Do not force your people to follow the same procedures over and over again. On the contrary, support them in coming up with new ideas and improvements.
Stand by your people
Show them your support when they are mistreated by a client or a colleague from your company.
-Kk-