Most companies are very active in communicating with customers, investors, media, analysts and other external recipients of their messages. Similar level of activity is, however, not always generated inside companies - in communication with employees. Is your internal communication sufficient and clear enough? Does it have a strong vision, strategy and values? Although you would answer these questions by a clear yes, there is always some space for reflection and improvement. Let us, therefore, summarize the recommendations for effective internal communicationbrought by hrcommunication.com. Do you really meet all of them?
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Communicate clearly and concisely. Beware of too large amount of information at once and incomprehensible expressions.
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Your top leaders must lead by example. They should be visible and available.
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Different people communicate in different ways. You must know your employees' needs in the field of communication and the channels preferred.
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Information needs context. Employees should have to hear from you why things in your company happen as they happen and especially what specific effect it will have on them.
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Inform employees first. They should not learn about major events in the company from external sources.
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Do not limit yourself to good news. Your communication must be reliable.
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Keep what you promise. Employees remember very well what you tell them and they will observe whether you can put your promises into practice.
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Do not limit personal communication. Face-to-face communication has more weight than information conveyed in written or audiovisual form even today.
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Communicate systematically and strategically. You should have a communication plan including internal communications calendar.
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Measure the effectiveness of internal communication. Do your people understand how their work helps your organization to achieve its goals?
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Initiate dialogue. Allow employees to respond to the information they hear from you. One-way communication does not work too much.
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Search for opportunities to thank your employees. When people see your recognition, they become more engaged.
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