Google’s idea of a great manager

For the past decade Google has been researching the characteristics that make an excellent manager. Gradually they have fine-tuned their methodology, based on changing trends and employee feedback.

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The Google's findings on managers summarized bellow appeared in an article at inc.com.

1. Being a good coach

Excellent managers will not deal with problems themselves on the team’s behalf. Instead, the problems are utilised for instructional purposes to increase the team’s awareness of problem-solving.

2. Avoiding micromanagement

Excellent managers ensure their staff have the necessary means to do their jobs, then allow them the freedom to get on with it and also experiment if they wish.

3. Creating a relaxed atmosphere

Excellent managers build a sense of trust so that that no one will be criticised, mocked or somehow punished by other team members for making a mistake or offering a suggestion.

4. Motivating others

Excellent managers are aware of the team’s potential and know how to motivate their employees psychologically in order to achieve the best results.

5. Knowing how to communicate

Excellent managers know how to listen as well as share their own ideas. They offer praise regularly but do not shirk from constructive criticism when required.

6. Supportive

Excellent managers suggest career options to team members and support them in advancing their careers.

7. Visionary

Excellent managers are clear about where they are heading and they explain what each team member’s responsibility is on that journey.

8. Technically adroit

Excellent managers understand the ins and outs of the work they are responsible for and the challenges faced by members of their team.

9. Collaborative

Excellent managers see the wider picture and seek advantages for the whole company. They will not adopt a silo mentality.

10. Decisive

Excellent managers are able to make difficult decisions and stand by them. They also ensure everyone knows why such decisions are necessary.

-at-

Article source Inc.com - a U.S. magazine and web focused on starting businesses
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