Possibility of monitoring other workers´activities
Your employees should be able to monitor what their colleagues or superiors currently deal with. You can publish the latest activities e.g. on the main page of your intranet. Encourage sharing, responding, etc.
Connecting with customers
Internal communication teams activities are more often preparing activities to connect employees directly with customers. These activities include solving various problems, answering questions, identifying needs, etc.
Visual communication
Pictures are known to attract more attention than a written text. Therefore, pictures are also shared more often and will increasingly be used for storytelling.
Printed communications
Internal communication of the near future will not include only intranets and mobile technologies. There are still workplaces where employees do not have access to computers.
Gamification
Elements of a game have already proven very effective in advertising or in education. It is gaining an irreplaceable position in internal communications too.
Measuring the impact of internal communication
More attention will focus on how the individual communication channels are perceived, on their consumers and impact.
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