What do your people think but do not tell you?

Team leaders must reckon with the fact that their people will not tell them all their opinions - especially what they think about their boss. He should, however, not overlook the silence around him. Look and see what your people really think (and will never tell you), what they need and what they do not need. You will very likely find the following considerations:

"Do not tell me the stories from your private life."

New employees are not very open to private conversations with their new bosses. Stories from your privacy will not help you gain their affection. Even employees who already know you will be happier if you are interested in them than if they have to listen to your personal stories.

"Can't you see that I am busy?"

Employees usually have no time for their bosses who stop to chat when going around their desks.

"You say you respect me... so give me some important work and let me decide how to do it."

Try to give your people really important tasks as often as possible. At the same time, do not dictate them how to exactly accomplish it. It is the easiest way to show your respect.

"The gift card is nice, but I would appreciate simple "thank you" more."

Find the time to personally thank your people for specific benefits as often as possible. They will be pleased and you will get an opportunity to further meaningful conversation.

-kk-

Article source Business Insider - American business and technology news
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