New managers meet the standards of their predecessors in their teams. When they ask their people why they use specific processes, they learn that "it has always be done like that." When trying to open a debate on more effective styles of work, they are faced with blank stares and fear. How should they show that they are really interested in the views of the employees and want to follow them? Cbsnews.com brought a few tips.
Do not criticize the previous boss
This is true even if all the employees hated the previous bos. If he cannot defend himself, such behavior is annoying everyone.
Ask everyone to name one inefficient thing that should be immediately changed
If you ask just generally "for ideas", your new subordinates will take is as an extra work and the fear of the growth in the volume of work after your arrival will strengthen.
Listen cerefully
Listen and record the suggestions of your people. Ask additional questions and thank for the suggestions.
Respond to all ideas
React positively to all the proposals, even though some may sound silly. To teach your people speak openly, accept even the non-perfect suggestions. You will provoke further discussion this way.
Hold regular face-to-face meetings with your employees
Take time to brief personal interviews to know each other better.
-kk-