Skype has become a common communication tool for meetings or coaching session when participants cannot meet in person. Video calling, however, has its own ethical rules to be followed. Next time when you will speak with your boss, consultant, customer or colleague via Skype, follow the next rules compiled by hrcommunication.com.
1. Look into the camera
Resist the temptation to look into the eyes of the person on your computer screen. Keep eye contact by looking into your camera. Placing a coloured label or a picture of a face next to your camera could help you.
2. Dress properly
Do not rely on dressing just from the waist up. The Internet is full of videos of half-dressed people getting up from the table to find something, and the like. Adjust your hair, clean your teeth and dress like if you go to a personal meeting.
3. Pre-test the technology
Do not let the person on the other side wait for you to set your camera and microphone. If you do not know how to use Skype yet, try it in advance.
4. Remove distracting elements
Turn off all the devices that could interfere with your conversation - from mobile phones to television. If you call from home, make sure that neither your children nor your pets are in the room.
5. Remember that you are watched
The fact that you are sitting alone in a room can give the impression that you are almost invisible. The person on the other side can, however, see your facial expressions as well as whether you are currently writing an SMS or placing your feet on the table.
The basic rule is to behave as professionally as you would behave in person or at a regular meeting.
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