Each manager must be assertive but not to the extent to be insufferable or inaccessible for others. Talentmgt.com brought some practical advice on how to achieve it.
1. Speak more than others, but not always
People who speak first and most have a greater impact in the eyes of others. managers should, however, not dominate any conversation at all costs so that others do not perceive them as bullies.
2. Interrupt strategically
Victories in the small wars for who will speak give you more power. Managers should, however, interrupt others only to maintain their focus on a particular task or make it clear who owns the last word. They should also learn how not to be interrupted by others.
3. Watch the body language
Learn to observe non-verbal communication. The crossed arms, for example, mean disagreement or inaccessibility.
4. Strategically work with anger
Show that you are not driven by bursts of emotion. On the other hand, you should not be angry constatly, otherwise you will lose your authority.
5. Stand
If you are unsure whether to sit or stand in a particular situation, you had better stand. Standing will strengthen your authority.
6. Ask your direct reposts what they need
Find out what they need to do their work successfully and secure it for them.
7. Share your specials
Each new manager should prepare a "manual" of his preferences and peculiarities in his communication style for the subordinates. Employees will be grateful to know what makes you upset immediately.
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