Merely pointing out the areas in which your subordinates should improve can do a lot. No managers should therefore ignore feedback, and they should learn to deliver it in a way that does not undermine their authority and leads to real improvements in their subordinates. The QuickBase Blog therefore highlighted the ten most frequent feedback mistakes. Try to honestly say to yourself how many of them you are making at work.
1. You provide more negative feedback than positive.
2. You avoid giving feedback until a certain unresolved problem really starts to frustrate you. Then you react with excess and personally attack your people.
3. You try to be so considerate that in the end you don’t say what you wanted to say.
4. You don’t stick to the basic rules of politeness. You scream at your subordinates and you humiliate them.
5. You are not specific enough. You only speak in general terms, you do not provide examples.
6. You do not provide feedback immediately and regularly, but only on special occasions.
7. You wait to provide feedback during the performance evaluation, which is usually only done once per year.
8. You do not explain to employees what consequences will occur if they do not resolve the problems that you mention to them.
9. You criticize without providing a broader context. If an employee did an excellent job overall, and your criticism only applies to one smaller aspect of his/her task, he/she should know that.
10. You do not provide any feedback.
-kk-