Leaders of the high performing organizations prefer long-term gain over short-term profit. They focus on creating value for customers based on identifying their needs and wishes. They rely on long-term relationships and mutually beneficial activities.
4. Continuous improvement
High performance organizations constantly simplify, improve and connect their processes in order to respond effectively.
5. Quality employees
High performance organizations build a diverse workforce. They are looking for people with maximum flexibility for identifying problems and bringing creative solutions. They focus on the continuous development of their people and their skills. At the same time, however, they require individual responsibility for performance.
A common element that unites all these characteristics is strong leadership. Organizations should, therefore, turn their interests in this direction.
-kk-
Article source The Conference Board - Human Capital Exchange - The Conference Board website