Always make sure that you fully understand what has been said.
Gather as many details as possible to help you read between the lines.
Make sure you come across as relaxed when listening. A person talking to you shouldn’t have the feeling that you’re nervous about speaking.
Pay attention to bodylanguage. Look the other person in the eye, don’t cross your legs or arms and maintain an erect posture. Nod to show agreement. Don’t overdo facial expressions.
Create a pleasant atmosphere, with undisturbed privacy. Don’t enter the personal space of the other person.
Ask open questions, allowing the other person to express their personal feelings and opinions.
Approach listening with a positive attitude and genuine interest. Your internal attitude is very important and more visible that you might think.