Managers' communication errors

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Problems are often not solved due to poor communication between the individual actors. Most managers like to describe themselves as great communicators, but subordinates often complain managers do not communicate with them enough. They see the largest gap in how managers explain work instructions and share relevant information. Therefore, let's take a look at the most common communication mistakes of managers and get inspired by what you can improve. The following communication errors were described on the Training Zone website.

Inability to ask for help

Nobody knows everything. Asking subordinates for help does not show you are incompetence, but the opposite. However, you should ask for help wisely by providing helpful information and possibly recommend contacts.

Unclear expectations

Your people need to know what and when something is expected of them . Do not worry about repeatedly describing your expectations. It is much better than remaining silent and assuming everyone knows everything. Be careful, however, to formulate your expectations clearly and concisely, because everybody's time is precious.

Solving problems via e-mail

If something goes wrong, you had better deal with it personally. E-mail lacks the personal dimension and often is misunderstood. Use it to share information rather than to solve problems.

Missing solution

The aim of communication is to agree on a specific solution. The manager's role is to share and listen to all relevant information in order to understand the situation as accurately as possible. Then you need to decide on a solution.

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Article source Training Zone - a UK website focused on learning and development
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