A recent article at business.com pinpointed four potential problem areas and offered tips on how they might be dealt with.
Money
Employees of all ages may encounter financial difficulties which then prey on their mind at work. Merely giving people more money would not be an adequate solution. In a one-off situation, such as a credit card deficit, you might consider allowing early payment of the salary; otherwise referral to a qualified financial advisor can help.
Personal relationships
Divorce proceedings or simply ending a relationship can be a traumatic time. Some people find that taking on more work is beneficial in keeping their minds occupied; on the other hand, if employees would prefer a temporary reduction in their work responsibilities, you should take this into account too. If an employee wishes to discuss things in confidence, always offer a sympathetic ear.
Substance abuse
This problem is far more widespread than many people probably imagine and cannot be tolerated under any circumstances. At some companies anyone engaging in substance abuse will be instantly dismissed. You could have a first-and-final warning policy; if, however, the substance abuse is a result of work-related stress, it would probably be better if the person concerned were to seek alternative employment.
Promotion setback
Some people take setbacks personally: as a result, they bear a grudge against management and show less commitment to their job. Make sure you can justify your decisions so it is clear no personal animosity is involved. Explain that there is no room for negativity at the company: individual disappointment is understandable but employees should not project this onto their co-workers.
As you acquire more experience as a manager, dealing with most predicaments of the type outlined above will become easier. The most important thing is always to be fair but firm and not allow any employee to abuse the situation.
-at-