This feeling is very dangerous: in an effort not to hurt others' feelings, managers may conceal important feedback and ignore the mistakes of their subordinates. The result, however, is a failure of the whole team.
Every manager wants to make accurate and correct decisions. Nonetheless, they should not constantly postpone decisions until they have all the information. More than being one hundred percent sure, you need the courage to make decisions about complex issues even when you can't obtain all the information.
Fear of conflict leads to poor decision-making and lack of creativity. It is not a question of personal conflicts, but about lively discussions on important issues. The employees who care most about your company usually make the most noise. However, they will do so only as long as they see that you are interested in their opinions.
To gain the trust of others, managers should be perceived by those around them not as a machine but as a human being. You should not be afraid to show that you sometimes can make mistakes, be wrong or not know something.
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Article source Training Zone - a UK website focused on learning and development