Micro-management vs. empowerment (2/2): How to empower your staff

The previous article explained why micro-managing is bad. Now we will see how to encourage ownership of decision making. It boils down to letting your colleagues know you trust their decisions and that they should go for it.

Illustration

When building a business, you need to focus on people. Allow them to work in the best environment with an excellent corporate culture. That way, according to an article by the INSEAD business school, you will be able to hire great people.

Empowering your team

Regardless of the size of your team, you can do this. You can create a culture of empowerment which helps to retain top talents. Believe in your team, share your vision and mission with them. Inspire them, don’t just assign tasks.

As a manager, your primary duty is to encourage autonomy. Repeat to people that they need to make their own decisions and not wait for what you tell them to do. How about monitoring of work? This is not mandatory for all types of work. You can choose to monitor only critical projects or tasks which have the highest impact.

Support your people, allow them to fail

What you should monitor are signs of distress or when communication is not open. Just don’t intervene in individual tasks of your team. If you do feel the urge to micro-manage, you ought to aim more at offering mentoring and support. Also allow other people the possibility of making mistakes. However, it must be clear that mistakes are okay only if people quickly learn from them.

Your staff may go against your advice. In that case, keep calm and support them anyway; otherwise, you will undermine your own efforts truly to empower them. If a decision ultimately fails anyway, be there to share the responsibility. If it turns out to be a success, give credit to others. Build trust in people.

-jk-

Article source INSEAD Knowledge - INSEAD Business School knowledge portal
Read more articles from INSEAD Knowledge

Články v sérii

Aktuální

Micro-management vs. empowerment (1/2): What is lethal for start-ups

Aktuální

Micro-management vs. empowerment (2/2): How to empower your staff