10 words and phrases to exclude from your manager's dictionary (2/2)

Without quality communication skills as a manager, you will not last long. There are certain words and phrases that will have a poisonous effect on your relationships and impact. This follow-up article (whose first part is here), presents another five words and phrases that will definitely not make you a better leader. We also recommend ways to replace them.

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"Should"

This is equally as vague a term as "could". People are more interested in what can be achieved and your determination and trust. Words like "should" or "could" reduce the perception of abilities and ownership. Instead, choose expressions like "we can if" or "we can't because ..."

"Enough"

This word limits potential and screams out ambiguity. What exactly is the definition of "enough"? Although it does indicate a sufficient quantity of something, leaders are expected to convey clarity and appeal. Choosing words that more accurately reflect "enough" results in a more accurate message.

"Only"

Use of "only" indicates a lack of self-confidence and perhaps low self-esteem. No one is "only" someone: everyone plays some part and is evaluated for their contribution. Start by deleting the word "only", which does not add any value to the description of a person or position and has only a reductive effect. Replace "only" with adverbs or adjectives that truly represent the person, position or activity you are discussing.

"I think"

Leaders are not expected to know everything. However, repeated use of the word "think" may indicate a lack of knowledge, ownership or trust. "I think we will achieve our goals." "I think that's the best approach." Beware of an involuntary and frequent insertion of the word "think" into your statements. You can remove the "I think" most of the time and continue with a statement that is clear and confident.

"If"

This word is far too vague. In most cases, it can easily be replaced by the word "when (something happens)".

 

Removing these expressions will put you in the role of a trusted leader worth following. And that's exactly the kind of person companies need.

 

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10 words and phrases to exclude from your manager's dictionary (1/2)

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10 words and phrases to exclude from your manager's dictionary (2/2)