Body language and rapport: gestures you should use when communicating with employees

Building rapport between manager and subordinates requires above all correct communication and transparency. In order to become a trusted leader in the eyes of team members, someone who motivates them to do their best, they must believe in you. And as most communication takes place on a non-verbal level, it is a fact that body language and the right gestures when talking to employees play a key role in building rapport between you. Here are four signals you should emit towards employees in everyday communication so as to earn their trust.

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Upright and confident posture

Posture is a window to a person's state of self-confidence. If, when talking to employees, you adopt a slumped posture, bent back and shoulders forward, you will come across as insufficiently authoritative and trustworthy. A firm, straight stance with chest up and shoulders back suggests self-confidence and readiness.

Maintaining eye contact

As Business2Community.com states, eye contact is one of the basic non-verbal communication tools. Eyes flitting around the room can indicate nervousness and low confidence, so try to avoid this when talking to employees. Keep a steady eye contact, but do not overdo it: staring can also signify an attempt to manipulate the other person, so may seem inappropriate.

Fidgeting and tapping with hand or leg

Foot fidgeting, wriggling, or squeezing the joints of one's fingers are typical signs of nervousness. A strong, even-tempered leader should not do such things. When communicating with subordinates, give them your full attention and keep calm even when discussing unpleasant topics. This means you must not be fidgeting.

Leaning towards the other person

Leaning towards someone while talking to them has the same non-verbal parameters as an open posture. Again, if you want to show the other person you are interested in communicating with them, you should lean slightly towards them. Do not sit back or fold your arms: this might be subconsciously seen by the other person as a barrier between the two of you.

 

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