When a subordinate loses a loved one: how a manager can help a grieving team member

The work and personal lives of each and every person are always linked to a certain degree. So when an employee experiences the unfortunate event of losing a loved one, the situation cannot be ignored by their manager. It is in these difficult life situations that effective assistance and human understanding from the team manager can make the grieving process much easier for the person affected. Here are some tips on how to help someone who is going through the process of bereavement.

Illustration

These tips were published by IOD.com.

Do not ignore the situation; on the contrary, discuss it openly

The loss of a loved one is a very sensitive and personal topic. So it is no wonder many managers and co-workers do not know exactly how to approach someone experiencing bereavement. Unfortunately, some managers more or less ignore the situation and prefer not to raise the topic at all. This is, of course, a big mistake. Sit down with your subordinate, express your deepest condolences, and then discuss the situation with them in a open and humane way.

Be empathetic and offer your help.

Even if your communication with the given person has so far been only work-related, this situation requires a more humane approach. Be empathetic and let the worker know you are offering your help and they can reach out to you at any time.

Ask what would be most helpful to them personally

Everyone deals with the loss of a loved one differently. Thus everyone requires a different approach and a different kind of help. Do not try to guess what your subordinate might need; instead, ask them directly. Maybe you think they want to take a longer period of time off but it might actually help them more to get over the whole unhappy event if they continue to work normally. Let them decide.

Be prepared to offer increased flexibility

The grieving process is unpredictable and does not necessarily follow a linear path. Be prepared to offer the worker a greater degree of flexibility. If necessary, temporarily transfer key tasks from their shoulders to someone else, so they can easily take unexpected time off when circumstances require.

Be patient

The whole grieving process can take a long time. It consists of various phases and even after a few months it is not impossible the employee will suddenly show a drop in productivity or need to take time off. Be patient and allow sufficient time and space for people to deal with the loss of a loved one in their own way.



-mm-

Article source Director Magazine - britský časopis pro vedoucí pracovníky především malých a středních podniků
Read more articles from Director Magazine