Trending ChatGPT: how managers can use AI to their advantage

Artificial intelligence, and especially ChatGPT, is currently a topic of wide discussion in academic and popular science texts, as well as in everyday human conversations. Some people are sceptical about AI; others see it as an opportunity. Almost everyone is thinking about how to use it to their advantage. Let's take a look at how ChatGPT might be utilised by team managers and how it can help make their jobs easier.

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These tips were published by Forbes.

Gaining an overview of industry news or technical aspects of a project

ChatGPT allows users to conduct relatively high-quality research even within narrowly focused industries. Regardless of what you and your team are working on, you can use AI to find out about new developments in the field or specifics of the project in question.

Planning of shifts, work or capacity

Capacity planning is often a time-consuming activity that many managers have to do manually. Whether it be shift planning, solving capacity problems or fair distribution of work, ChatGPT allows managers to find the best possible solution once the requirements are specified.

Automation

In addition to capacity planning, a variety of other tasks can also be automated with the help of AI. Whether it is creating e-mail templates, replying to clients' messages, preparing manuals, summarising long texts or finding differences between the old and new versions of a text, ChatGPT can help reduce the time required to a minimum.

Staff training

Have you ever thought you could use AI to train your staff? You can set up certain parameters for ChatGPT and then have it play, for example, the role of an angry customer with whom employees can communicate to practise their customer service skills.

Inspiration

ChatGPT can serve as a good springboard for a variety of ideas. As a way to gain inspiration, you can have ChatGPT brainstorm suggestions for team-building activities, a funny birthday card for a subordinate, or an approach to adopt in an e-mail when, say, giving employees some unpleasant news.


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Article source Forbes.com - prestigious American business magazine and website
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