Have you just entered a managerial role? Read the top ten things you should know and do to succeed. It can also help those of you who already have more experience with a leading function but still fail to handle it properly.
1. Set clear goals
It sounds like a cliché but many managers still do not set their goals. Clarify and write down what you want to achieve in the next 12 months.
2. Clarify, what you should not waste time
Every manager must be able to say no. You should uncompromisingly ask: "Is this the best way we should use our time and resources?"
3. Establish clear standards for teamwork
Your subordinates need to know not only what you expect from them but also how they should approach their work. If you, for example, think that it is unacceptable to call back customers after two days, tell it to your people.
4. Anticipate problems
Do not wait until problems occur. Ask yourself what might happen and how you can fix it.
5. Do not hide anything
If you have a difficult conversation in front of you, do not try to downplay it or embellish the truth. Always tell your people what you need from them.
6. Be honest with yourself about what works and what does not
Regularly evaluate your management style and work of your team.
7. Solve performance problems as soon as possible
Even if you are not comfortable with talking to others about their shortcomings, it is now your job.
8. Get ready for layoffs
Is not easy to fire somebody but sometimes it is necessary for the continued functioning of your team.
9. Treat people fairly
Even in difficult situations, such as layoffs, keep decency and dignity.
10. Positive feedback is never enough
Find daily opportunities to praise the work of you team.
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