Repeating "That is not my job..." is not only a problem of an employee who may damage his next career. It is also a problem of his manager as well as a signal of a broader organizational problem. Employees who are only doing their job will not ensure the growth of their companies. The Talent Management website, therefore, brought six tips on how managers can create a working environment that will encourage personal initiative and reward employees for their efforts and contribution.
1. Tell your people what and why you want them to do
They should know why they should be proactive - what it will bring to them and the company.
2. Be an example
Leaders should not just give orders but also inspire by their own behavior.
3. Allow independent decision-making
Good managers let their people decide on certain matters without approval. The Ritz-Carlton employees can, for example, spend up to $ 2,000 to ensure guest satisfaction.
4. Offer a positive and encouraging workplace
People are most creative when they enjoy their work.That is why e.g. Google gives its people the opportunity to devote 20% of their time to work on projects of their own choice.
5. Recognize efforts although they ultimately fail
Employees should know that nobody can be only successful. Managers should praise their efforts and willingness to take risks in order not to discourage them from other initiatives.
6. Reward successes
You need limit yourself to money. Search for opportunities to encourage enthusiasm and motivate others to work. You can choose a lunch with the director, extra vacation days or giving a certain award at a meeting in front of others.
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