The so-called coaching approach to managing people is a common part of contemporary leadership. Leaders are expected to be partners of their subordinates, which requires the ability to listen, think about what you hear, and work with feedback. What you need to know to be able to conduct coaching dialogues with your subordinates? Inc.com advises:
Be interested
At the very beginning, you must be sincerely interested in listening to what your people are saying. You need to have enough patience and focus on the others, not on what you want to say. When your people talk, try to disturb them as little as possible.
Listen carefully
Do not worry with thinking about whether you have made it clear that you are listening. Listen to the words as well as gestures and emotions. Try to see things from the others' perspective.
Make sure that you understand well
Learn to repeat and summarize what you have heard. Use the keywords that were said. Both of you will then be able to clarify that you understand each other well.
Ask questions
Ask open questions on the topic. it will allow your people to found their own answers. You will show that you believe in them and strengthen their confidence.
Provide feedback
The feedback from your mouth may be negative. However, it must be clear, relevant, non-judgmental, supportive and offer a positive outcome in the future.
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