2. They need to rate others and impose their standards on everyone. When there is a success, they fail to praise and reward others properly.
3. They are sarcastic and make cutting remarks when it is not necessary. Their inability to express gratitude or admit they are wrong is annoying.
4. They speak when they are full of anger. It is not good to use heightened emotional states as a management tool.
5. They basically say “You are wrong and I am right.” all the time because they often overuse negative introductory words such as “But” or “However”. Also they often explain why certain plans cannot work, even when nobody wants them to.
6. They blame everyone except themselves – be it the messenger, people and events from the past, anyone and everyone, but never them.
Book
GOLDSMITH, Marshall: What Got You Here Won't Get You There. New York: Hachette Books, 2007. 256 p.