Of course, agreeing is easier and more pleasant than showing disagreement. In the long run, however, things are quite different. Disagreement is a normal and necessary part of cooperation. Conflicts are healthy; we only have to approach them in the right way. If there is no conflict in your workplace, you should definitely not be satisfied with such a situation.
Conflicts help us find better working practices and achieve better results. We can also gain more opportunities to learn and grow. We create closer and better relationships. And finally, we are more satisfied and happier at work.
According to the Harvard Business Review website, managers have a responsibility to encourage conflicts in order to boost the creativity and productivity of their teams. Subordinates should learn to express disagreement and managers should create a suitable environment for this.
If you are someone who prefers to avoid conflicts at all costs, try the following steps to rid yourself of any unpleasant feeling about confronting different opinions.
Don't strive to be liked
More important than people liking one another is that they should respect one another. To gain the respect of others, you have to respect them. So show your subordinates that disagreement is no problem and that you can respect different opinions.
Don't take it personally
Conflicts at work are mostly not personal; they arise from different views on processes or goals. So focus on the project, team and company. Look for the best solution for everyone involved, not just for you personally.
Don't worry about other people's feelings
Many people avoid conflicts because they don't want to hurt others' feelings. When confronted, however, they are usually surprised to find that others want to hear feedback and are open to different opinions. Your fear is in most cases unnecessary.
Find a role model
You probably have someone around you who can express opinions directly and without feeling uncomfortable. Take this person as a role model. When you get into a conflict situation, try to look at yourself from outside and imagine what your role model would do.
-kk-