There will be more two-tier digital transformations, meaning that multiple systems for different functions will be used. Especially in the case of divisions of larger parent companies, the mother may start to roll out a standardised system. At the same time, each division may also implement customer-facing systems which are aligned with its specific needs.
Implementation readiness will be a necessity
There will be more clear plans and all efforts will be more organised. No more blind leaps into the unknown. Companies will realise it is much better to begin with the implementation-readiness stage. Strong foundations are essential because then the implementation stage will be much easier.
Digital transformation failures will be still around
The failure rate of digital transformation initiatives is likely to increase on a global scale. Vendors and implementation workers are trying to sort out the complexities of new technologies, mainly cloud. That leaves fewer resources available for change management and process improvement, according to an article on the ww2.cfo.com website.
Organisational change management still vital
For successful digital transformations, organisational change management has always been a key factor. Technological progress has made any transformation very complex. There are many changes to business processes, organisational culture and the business model. Without a proper change management strategy, people will not be able to embrace all the necessary changes.
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