1. Listen
Many people underestimate the power of active listening, when in fact listening carefully to colleagues is crucial for effective communication. Without excellent listening skills, you simply cannot communicate effectively; on the contrary, you might face long-term disagreements. Don't be passive in communication: let the other party know you are fully alert. Respond, confirm claims and give feedback - both verbal and non-verbal.
2. Conduct open meetings
Open meetings give everyone the opportunity to pick up an imaginary microphone for a while and express their views and ideas in a team. However, this requires involvement and specific stimuli that encourage others to be active. Give people space, challenge them to act.
3. Communicate with humour
What is the difference between humans and artificial intelligence? People are emotional and creative. Take advantage of this! Lightweight conversation strengthens relationships with colleagues. You'll then work better with such people: you'll have more confidence in them and also perceive their constructive criticism better. It is a good idea to maintain a balance between professionalism and personality, no doubt about it.
4. Send confirmation e-mails
While companies are increasingly working on different communication platforms, such as Zoom and Slack, you should send confirmation e-mails to maintain your level of professionalism. Repeat the conclusions of your discussion in the e-mail communication so that there is a clear record of your work. If you are planning a call or meeting, you can also send a confirmation e-mail and add it to your calendar to avoid possible mistakes. Yes, e-mails may seem outdated in the world of new technologies but that doesn't mean they are no longer effective.
5. Be punctual and plan
Plan one-on-one meetings with staff on an ongoing basis, even in an online environment, and always be punctual. Nothing comes across as unprofessional more than arriving late at meetings. You wouldn't do it if it was face to face, so don't do it online either.
At the same time, clearly set aside time when working from home, when you are accessible to others and when, on the contrary, you need to focus purely on your own tasks. Make the plan clear to your team and colleagues to help you stay effective.
6. Encourage and give feedback
You can be critical but you also have to be constructive. No one will appreciate their work being criticised without relevant feedback. Especially when discussing in the online space, make doubly sure your evaluation will be interpreted as you intended. Offer valid reasons and suggestions. You and your colleagues are a team, so you are also responsible for mutual support and encouragement. You can express your opinion kindly and considerately, while still communicating effectively and efficiently.
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