Negotiation skills
According to ICMI.com, negotiating and related skills are key elements in the inventory of any manager, and this applies especially when it comes to business managers. You will be negotiating salaries with people who report to you, conditions for your team with the upper management, and processes of internal cooperation with other departments.
Emotional intelligence and empathy
No manager can do without emotional intelligence. When dealing with team members, you must be able to empathize with them and get on the same wavelength.
Interest in team development
Members of your team shouldn't just be machines that generate revenue. You must be interested in how they are really doing on personal level, and you must support their personal development.
Resilience to stress
People leadership always goes hand in hand with a certain level of stress. The amount of stress will depend on your attitude and on the relationships you establish with others. In any case, don't give in to the stress and don't be affected by it too much.
Willingness to delegate work
It sounds strange, but not everyone is willing to pass on work. Some people are perfectionists and prefer to do everything on their own. Don't do that. Learn to delegate work to others in an effective and sustainable manner.
Ability to motivate and inspire others
A manager must be a true leader. This means, among other things, that they must provide others with a shared vision, inspire and motivate others to do their best.
Their own personal development
Last but not least, a manager can't forget about themselves. New trends are always developing, and the expectations of both management and employees are constantly changing. No manager should get stuck in a rut; you always need to be able to adapt.
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