Attitude is everything
According to the Management Issues website, when choosing new team members, managers often look at education and previous experience. But the most important thing is attitude. Try to guess from minor details what kind of person the candidate is, what their attitude to work is like, and what impression they will make on clients.
Rewarding good work
Some managers focus too much on employees' mistakes and intervene only when there is a problem; if everything is okay, they do not address individual workers at all. But this is a mistake: rewarding good work, albeit verbally rather than financially, is at least as important as intervention when a problem occurs.
Sufficient authority
People give their best performance at work only if they feel they are trusted and have sufficient authority. If you do not trust your staff, restrict them excessively and do not allow them enough space, even the best salesperson will not be able to show their true skills.
Training
Do not neglect sufficient staff training. Even a short meeting at the beginning of the week, when you repeat your priorities and share a few topical tips, can do wonders for team morale.
Common goals
Do not give targets only to individuals; set up goals for the whole team. Team spirit is a strong engine, and having partial responsibility for the whole team will motivate most people to give their best performance.
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