A manager must stay positive in any situation. How to do this?

A manager's qualities are best shown not when all is going well but primarily in critical situations that lend themselves to pessimistic outlooks. It is in precisely at moments when optimism and inspiration are lacking that a good leader should provide motivation. For a leader to do that, it is important they themselves do not lose optimism in troublesome times. Here we offer some tips on keeping cool and spreading optimism and positive expectations even during critical situations and unsuccessful periods.

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Preparing for crisis scenarios

The best way not to fall into despair is to be ready for a crisis. If you have things under control, your outlook improves significantly. Always prepare plans and processes for critical situations that may occur in the future. Then if they do occur, you will have a plan ready how to proceed, which will give your motivation and attitude a great boost.

Rational behaviour as an antidote to negative emotions

Humans have an instinctive tendency to react to unexpected and critical situations in an emotional way. However, as McKinsey.com states, if your reactions are impulsive, you will activate a stressful reaction from your organism; you will be unable to think clearly and can easily fall into despair. Always when facing a crisis, try to stop, consider what you will do, and try to think rationally.

Dividing a big problem into smaller ones

If you are facing a large, overwhelming problem, it is obviously not easy to maintain an optimistic attitude. If you are dealing with a complex problem, always divide it into smaller, manageable parts. Define these chunks, understand them, then deal with them one by one.

Keeping a distance

Of course, during any crisis we tend to think about what should be done differently and how the situation could have been avoided. People often start blaming themselves. Although self-reflection and an ability to learn from mistakes are important steps in self-development, you should at all costs have a detached attitude and avoid taking things personally.

 

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Article source McKinsey & Company - global management consulting firm
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