These tips were published by Entrepreneur.com.
Do not ignore problems. On the contrary: discuss them
The very first step is to start talking about problems. For many managers (and subordinates), it is easier simply to ignore problems, not talk about them or just automatically solve them the way they have always been solved without a second thought. It is the task of the manager to make subordinates think more about problems. Thus you need to discuss problems openly, start talking about possible solutions, and not criticise team members for not knowing how to deal with issues.
Give employees sufficient authority and freedom
Without sufficient authority and a certain breathing space, your employees can never learn to solve problems on their own. Make sure subordinates have all the necessary tools to be able to make their own decisions and come up with new solutions. Also, ensure you are not guilty of micromanagement and not interfering too much in the decision-making processes of your subordinates.
Create a structured system that will help team members deal with issues
You may also improve the problem-solving skills of your subordinates by providing them with manuals on how to behave in certain situations. This applies especially to teams that repeatedly encounter similar issues. In this case, you might create scripts – or routines – that will help employees make better decisions, ones they can then subsequently improve or adjust based on their own experience.
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