Made a mistake as a manager? Some tips on being able to admit it

The strength of one's character does not show when everything is going well, but rather in critical or non-standard situations, or when you make a mistake. As a manager, you should not try to come across as infallible, but instead as someone capable of self-reflection, who is aware of their mistakes and willing to admit them. Here are some tips on how to admit to subordinates that you have made a mistake, in a way that shows them in practice the importance of healthy self-reflection and that it is always necessary to learn from one's mistakes.

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These tips were published by INSEAD Knowledge.

Admit the mistake as soon as possible

The sooner you admit to a mistake, the less likely you are to lose the team's trust. Quite the contrary: transparent communication and a prompt admission will show a degree of self-reflection and that you are not hiding anything important from the team.

Avoid making excuses

Avoid blaming colleagues, subordinates, management or external factors. Set an example to subordinates by acknowledging your own personal failing and explaining how specific actions will rectify matters. Honesty will reinforce the team's respect for you and your values.

Show the lessons you are learning

Admitting to a mistake is an excellent opportunity to show that even from unpleasant situations lessons can be learnt. Tell the team what you have learnt from the mistake and encourage them to approach their own mistakes in a similar way.

Propose specific remedial steps

Show you have a plan for what to do next and how to improve the situation. This will demonstrate to your team that you take your mistakes seriously and have a firm goal.

Create a transparent environment

By admitting to your mistakes, you foster an environment in your team where making mistakes is acceptable. We all know people learn from (non-fatal) mistakes, and making no mistakes means you are not stepping outside your comfort zone and fulfilling your potential. A healthy, friendly atmosphere and transparency around mistakes encourages constructive feedback and helps subordinates feel secure in sharing their own mistakes.

 

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Article source INSEAD Knowledge - INSEAD Business School knowledge portal
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