Decades of research have proved that emotional intelligence is one of the major factors that distinguish top performing workers from all the others. Ninety percent of top performing workers have a high EQ. Travis Bradberry published an interesting article on this subject on Forbes.com. Bradberry is an expert on emotional intelligence and the author of a globally successful book entitled Emotional Intelligence 2.0, which has also been published in Czech by BizBooks.
Travis Bradberry is also a co-founder of TalentSmart, the world's leading provider of emotional intelligence tests and training. Its services are used by 75% of the Fortune 500 companies. The company has already tested more than a million people. TalentSmart tests, and the methodology behind them, are not publicly available. However, in his article on Forbes.com, Bradberry summed up what behavior represents high emotional intelligence based on data obtained from these tests.
Emotional intelligence in a nutshell
1. The ability to describe feelings more specifically than just as "good" or "bad".
2. Being naturally interested in people and feeling empathy.
3. Flexibility and commitment to change.
4. Being aware of you own strengths and weaknesses.
5. The ability to assess character and the reasons behind other people's behavior.
6. Being difficult to upset or provoke.
7. Saying "no" to both yourself and others in order to provide quality work and protect yourself against burnout.
8. Not focusing on your own mistakes, learning from them and then moving on.
9. Willingness to do something for others without expecting anything in return.
10. The ability to manage your stress and not feel hatred towards others.
11. Being able to deal with problematic people calmly.
12. Understanding the fact that nobody and nothing can be perfect, and it's pointless trying to reach perfection.
13. Feeling gratitude for what you have.
14. The ability and willingness to not open email or turn off the phone in order not to be available 24 hours a day.
15. Limiting the intake of caffeine which increases adrenaline and ultimately makes us act too rashly.
16. Getting enough sleep.
17. The ability to stop negative thoughts inside your own head.
18. Being independent of what others think about you.
Book
BRADBERRY, Travis - GREAVES, Jean - Lencioni, Patrick M .: Emotional Intelligence 2.0 . San Diego: TalentSmart, 2009. 255 pp.
BRADBERRY, Travis - GREAVES, Jean - Lencioni, Patrick M .: Emotional Intelligence . Prague: BizBooks, 2013. 240 pp.
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