Some people don't like business calls. They are afraid of being rejected. However, if you overcome this temporary fear, you can achieve long-time results. With the advice published on the server Entrepreneur.com, you will be able to reduce the number of negative responses you get.
1) A professional greeting
Your greeting should be clear. "Good afternoon," is not enough, add the name of the person you're calling.
2) Introduce yourself
Introduce yourself and your company. Don't describe your company in too much detail. Also, don't mention the specific product you are going to talk about. If you do, the other party may say that they are satisfied with what they have.
3) Thank them
Express gratitude for the time they've taken from their day to talk to you.
4) State the reason
The best way for stating the reason you're calling is to do it with a question. "We can show you how to improve the quality of your product at a lower cost, would you like to know more?" It's more likely that you'll get positive response this way.
5) Schedule the meeting
Offer a presentation with more information during the next meeting.
6) Offer a specific time for a meeting
The question "What time can we meet?" is wrong. Offer two concrete times for meeting. Try suggesting times like 10:45 a.m. or 1:25 p.m. You will look like a salesperson who's punctual and respects the customer's time.
7) Proper ending
Confirm the date, time and place of meeting. Tell him that you'll do your best to prepare and not waste his time. Give him your contact details. Point out that he can contact you if he thinks of something important before you meet. Thank him for his time and for the upcoming appointment.
8) Confirmation message
If your meeting is more than few days in the future, send a letter of confirmation immediately. If it's tomorrow, send an e-mail. The message should be short and upbeat.
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