Interactive features that don't work (contact forms, web presentations, embedded videos, links, animation) really damage the image of how your website represents your company. Everything must work and must be up-to-date.
If there are no prices of your services/products posted on your website, there are only two reasons for that. Either the price is calculated on an individual basis or it's so high that you don't want to scare off prospects. In any case, by not even just stating a price range, you lose many potential customers.
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Article source Inc.com - a U.S. magazine and web focused on starting businesses