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Customer voice (2/2): Customer choir

The previous article explained that neither sales nor service teams can provide objective insights…

Become master of the elevator pitch: how to sell the vision of your company

If you want to succeed in delivering an elevator pitch (ca. 40 seconds), you should stick to the…

Should boards become more Agile oriented?

Some Agile principles can be counterproductive for a board of directors. The Agile philosophy first…

Don’t run your meetings, lead them

Steer meetings in a way that makes them beneficial. Even online meetings can get the job done. What…

Morning routines to change your days into the best of your life

Be sure to drink some water. Have a good workout in order to feel better. Start your day with…

Mindfulness meditation: good for stress relief, worse for motivation

Acceptance of the present moment, known as mindfulness, is generally perceived as something good and…

Customer care: Retain the best employees

The main topic of today in customer care is self-service and virtual assistants. Nevertheless, in…

Online dating can help your career

There are skills we can learn via online dating that can subsequenty be used in job searches, our…

Retaining talents: What to do

When it comes to the workforce, engagement and efficiency are crucial. Any newcomers need to…

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