Working environment, mood in the office, attitude of the manager and company culture. All these…
Micro-management: a practice whereby a manager stands permanently behind a worker's back, checking…
The pandemic has invaded our offices, meaning many companies have had to switch to remote working…
Despite the saying that some people are born leaders, most of the traits of a good leader are not…
Communication skills are key to success in any given field. Be it personal life or career…
The mental state, motivation and engagement of employees in customer service play a key role. If…
The coronavirus pandemic is not the only crisis that you will have to face during your professional…
Some leaders are able to keep a cool head even in a crisis. Others may be paralysed or derailed by…
Being a leader requires a number of specific traits. One of them is great communication skills, and…