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Employee coaching stands and falls with the right questions

The Harvard Business Review magazine has just published a guide for managers on coaching employees,…

Why you need sense of humor in your workplace?

Not only will your day be more enjoyable but a sense of humor results in a higher level of trust, …

Are you able to manage customer service well enough?

An exceptionally busy manager may find managing a team that delivers effective and professional…

Get rid of your fear of mistakes and failures

The fear of making a mistake is a mistake in itself. It's an unnecessary fear which reduces our…

What motivation tools actually motivate?

How do you motivate employees? You must make sure that the tasks are fun or deploy an element of…

Common internal risks threatening your business

Internal threats are just as real as external ones, failure is often an inside job. Too often…

How philosophy of one man uplift the whole company

Bad decisions made at the top corporate levels can have a crushing impact on the entire company.…

Managing technical support: From phones and chat to knowledgebase

Self-service technical support is financially favorable for companies and when compared to…

Why trash talk is not a viable business strategy

Trash talk is often used in politics, especially in advertisements. In an effort to defame the…

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