Crowdsourcing is currently a very popular application of the concept of wisdom of crowds, namely the…
The previous article explained how interviews can be used to reveal the mental models upon which…
Mental models are often buried far below our consciousness levels. We can, however, employ…
The previous article described the way to approach product development: you have to start with the…
A paper published by the University of Pennsylvania deals with the pros and cons of discussions when…
Intelligence is often defined as the ability to solve problems. Computers really can solve problems…
Many CFOs focus mainly on minimising operational risk. At the same time, however, they are creating…
The previous article described what customer experience is actually about and how to jump-start…
The previous article described how being too invested in an idea may prevent you from actually doing…
