Články z oblasti vzdělávání a poradenství

Insights for more informed decisions: Tools McKinsey uses (1/2)

Let’s take a look at some technological tools which serve to analyse, benchmark and utilise data.

Integrated enterprise risk management: a new role for those in finance

There are many risks and uncertainties a company needs to deal with. These include geopolitical…

Using a customer journey map to enhance productivity

It is essential business productivity be measured in the right way. It may seem surprising but the…

Hyper-personalised customer experiences (1/2): Do you have the right mindset?

Even with ever-changing technology, one element remains constant – the customer.

Are your decisions data-driven?

For a long time now, manufacturers have been trying to eliminate as much waste material as possible…

Voice of the Customer (1/2): Who should deal with it

Voice of the Customer (VoC) programs drive more sales for companies. They reduce service escalations…

Market research: What to use it for

With new technologies, there are many ways of finding out what a company should do in order to…

Strategic planning or discovery? (2/2) Dual path approach

The previous article described how planning used to be the foundation of any strategy. In the past,…

Strategic planning or strategic discovery? (1/2)

One thing traditional management is based on is summoning an annual conference which is devoted to…

Listing 10 to 18 out of 37