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10 steps to prevent the departure of key employees (1/2)

The sudden departure of a key team member is often a shock for the team manager. The problems is not…

Excuses, excuses, excuses ...

Unproductive people have an excuse for everything. If you want to find out whether you have someone…

5 good features of stress

When we write or speak about stress, we usually do so in connection with its negative impact on our…

Do it now!

We all know those situations when we can't get ourselves to start and finish a task we consider too…

Worst practices in customer service

Many articles mention the so-called best practices in customer service, but the truth is that every…

Narrowing the gap between career and dreams

An extraordinary career is not something that happens by accident. If you want such a career, you…

4 TED talks about sound and listening

How much does ambient sound affect us and what effects does it have on our health or work…

Coffee and working morale: Should managers take barista courses?

Tight budgets are a common reality for many departments. Managers therefore need to choose wisely…

Making your coworkers mad: What works

In case that you don't know how to upset your colleagues, here are some tips. Loud personal calls,…

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