Have you ever thought about the ways in which our working environment influences our performance?…
Cloud technology is destroying departmental silos today. Therefore, sales can happen anytime. The…
To most salespeople, communication over the phone plays an important role in their prospecting…
Phone sales has its own specifics, given by the limitations of remote communication; thus in certain…
Working in a call centre can sometimes be tedious, mentally challenging and exhausting. This is why…
Every human interaction has its own set of rules and in this respect phone sales is no…
A contact center's results are very much dependent on who the leader is and on the agents' mental…
Sales is the engine of all business. And though telesales might seem obsolete these days, there are…
Sometimes a phone call with a client or prospect takes an unexpected direction and the person starts…
