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Do life's hardships make us wiser? It depends on how we react to them

There is no given rule that wisdom need necessarily increase with age. As people grow older, they…

When adversity pushes you to breaking point

If there are no challenges in your life that would knock you flat on your back, you are probably…

Emotions at work

Emotions are part of every relationship without exception, both in the family and also at work. This…

Refresh your team’s motivation

Do you know how to encourage and motivate your staff to participate more actively in team work?…

Age of change (2/2): Mobilise your will to change

Any gap between the world of modern technology and your organisation will disappear only if you…

Age of change (1/2): Get rid of habits and mindsets that no longer work

One of the most demanding challenges of today is that the world is changing much faster than…

Let your best employees go … or at least talk with them

If the best employees stay in your team, this is a good thing. But is this always the case? Turnover…

Don’t run your meetings, lead them

Steer meetings in a way that makes them beneficial. Even online meetings can get the job done. What…

Customer care: Retain the best employees

The main topic of today in customer care is self-service and virtual assistants. Nevertheless, in…

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