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Even FBI agents must be emotionally intelligent

Almost no FBI agent would say the phrase emotional intelligence aloud. Two core components of emotional intelligence, however, are key for the efficient work of any…

Rejection doesn't have to be rude or awkward

One of the basic rules of assertiveness says that if we disagree with…

Is it futile and naive to develop a strategy?

Some people claim that nowadays strategy is no longer needed. At the same…

Trying to avoid mistakes? That's a mistake

The way we think about the challenges we face deeply influences our final…

Do you know your customers' wishes? The questions to ask

Almost 90,000 students from China are studying at UK universities. Some of…

Myths blocking your success debunked

Try to find the area you are best suited for. Dont rely excessively on…

Trust is not merely about delivering on your promises

Trustworthiness is about doing what you say you are going to do but it is…

What is the most important quality of a leader? Being yourself

Leadership development seems not to be working properly. The reality is…

First optimize your employees, then processes

Many companies assume the optimization of their processes will go hand in…

Innovation is a matter of collective genius

If we want to build constantly innovating organisations, we need to rid…

Everyone is the agent of their own misfortune

Being surrounded by unhappy people is as harmful as passive smoking. People…

Promoting healthy diets: Solutions don’t need to be costly

In 2015, Daiwa Securities launched a healthy eating initiative for its 13,…

Konference Konkurenční výhoda v klubu SaSaZu

Poor listening leads to lower profits: Don’t lose anymore money

Everyone wants to be heard first, which makes it pretty hard for listening…

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