„Mystery shopping“ and other non-traditional ways of improving customer service

Who wouldn't want loyal clientele? Getting a large number of new customers, but then still losing a lot of them, might be a little frustrating and unprofitable for the company. If you would like to be able to retain more of your clients in the long run, a good start is to improve the client care you provide to your customers. Here are three not-so-traditional ways of improving your system of customer service.