MyCustomer

http://www.mycustomer.com

British website focused on marketing and customer service

Articles from this source (33)

Three case studies of unsuccessful marketing campaings: What can we learn from them?

23.5.2023 

Ten tips on how to close more sales

21.2.2023 

Tips on how to get a loyal clientele

31.3.2022 

Back to basics: Eight essential rules of successful sales

7.12.2021 

Are you new to sales? Here are seven basic pieces of advice for you

30.11.2021 

Three tips on how to achieve a loyal clientele

12.10.2021 

How to apologise effectively and with dignity

8.4.2021 

How to teach your customer service team to communicate with clients better

31.3.2021 

Creativity and customer experience - the key to customer reintegration after the pandemic?

20.10.2020 

Exercise: Reveal the true values of yourself and your company

15.9.2020 

10 variables to help you better profile customers and map their path

10.9.2020 

Robots will not replace a human in customer service, nor will a pandemic change that

21.7.2020 

Five customer service mistakes that make clients angry

20.12.2019 

Four tips on what a chat between a company and a client should be like

21.1.2019 

Are you worried when clients have objections? You should embrace them

7.1.2019 

Four legendary emotionally powerful marketing campaigns

16.5.2018 

Three customer service horror stories

27.3.2018 

Emotional intelligence and sales

22.2.2018 

6 most sought-after job positions in online marketing

20.3.2017 

Needs analysis: 15 questions for prospects

1.9.2016 

Comments on your product: How to use them to your advantage

12.8.2016 

3 lessons learned from unsuccessful marketing campaigns

28.7.2016 

The "pain building" method: 10 questions to get a prospect's full attention

18.7.2016 

4 ways of proceeding to a close at the end of a meeting

23.6.2016 

Why you shouldn't avoid unpleasant questions during meetings

14.6.2016 

6 ideas for making a good impression on a client

24.2.2016 

4 tips on making your brand more personal

18.12.2015 

The key to customer satisfaction: Employee engagement

1.10.2015 

3 tips on building client communities

3.9.2015 

6 tips on how to apologize to a client with grace

11.8.2015