Do you hate meetings? Then you certainly know how annoying it is to sit in a meeting with people…
What differentiates innovative companies from the others? This question has recently been addressed…
Positive psychology studies how positive emotions and experiences can be used in the lives of people…
Manager of a team the best member of which is leaving can't expect anything else but staring eyes…
Coaching approach to the management of people has recently become one of the hot trends among…
Is there a negative person in your team who complains about everything that is going on? Then you…
Jerry Madden spent 37 years working for the U.S. National Aeronautics and Space Administration (…
Try thinking for a moment about who you spend most of your time with. Yes, its your colleagues from…
Performance management is one of the most pressing issues for call centre managers. The British Call…
