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Customer experience (2/2): Checklist of ideas

The previous article described what customer experience is actually about and how to jump-start…

Customer experience (1/2): Starting from scratch

If you have never really thought about improving customer experience, you may welcome a hint about…

Which soft skills are fundamental to success?

Hard skills are usually considered to be job specific. With soft skills, however, the situation is…

Honest auditors under fire: how the audit market penalises them

A recent study by researchers from the University of Arkansas entitled Don’t Make Me Look Bad: How…

Debt is cheaper for publicly traded companies than for privately held ones

The cost of debt is an important factor in deciding whether to make a privately owned company…

Most innovative countries in the world (2/2): Healthcare is the future

The previous article mentioned those countries which have made it into top 10. Now let’s look at the…

Most innovative countries in the world (1/2)

Continuous investment and leadership are the most crucial factors for maintaining innovation. Global…

Tips on successfully starting a business

First of all, if you want to build a business, you need to be an effective leader. You must be able…

Innovative leaders: new products are not enough

Let’s take a look at why innovative methods must be applied not only in IT and research departments…

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