The current situation on the job market is forcing employers ever more frequently and eagerly to…
Workplace diversity is under constant threat from our natural biases as human beings. Are you also…
The process of selecting a new employee is by no means a one-way process. Especially today, when…
Generally speaking, an ideal call centre agent should have the following six traits: communication…
Automation and robotics. Two major themes that dominate working life. Advocates of artificial…
The current, technologically advanced age offers things previously unheard of, such as cooperation…
The ability to conduct a good quality job interview is almost a kind of art. On a CV, anybody can…
Good salespeople are often the best rewarded employees at a company. It is they who bring in money…
Customer service plays an important role in a company's image as a whole. It shows how much the…