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Six ways to make a call centre agent's job easier

Working in customer service, just like any job which involves work with people, is mentally…

Three areas in which to develop employees' sense of connection with the company

A working environment must motivate employees to give of their best. A major part of their…

How to make sure employees enjoy going to work

A happy employee is loyal to the company and, moreover, works much better than someone with an…

Workplace well-being: designing a programme of physical and mental health

The current trend in HR and company culture is comfort of employees and quality of workplace. An…

Pets at the workplace? Things to bear in mind

Many companies try to attract new employees with non-traditional benefits that were not so common in…

Who else is my job made for?

When young people start working at a company where cultural laziness is the norm, becoming a high…

Five tips on adjusting working conditions so employees have more energy

Do you want the employees of your company to be as creative, hard-working and energetic as possible?…

Six pillars of satisfaction of employees at work

Having satisfied, productive and loyal employees is the dream of every HR specialist. As time…

Six tips for providing excellent support to customer service

In today's digital and mobile era, customer service is more important than ever: consumers have all…

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