Články z oblasti vzdělávání a poradenství

Improving customer service: make it straightforward

Providing a customer service which is without friction and hassle is what creates the perfect…

How to build trust – and why we should do so

Think about the start of a new relationship: how do we behave? Some people trust others until…

Don’t be swallowed up by change: instead, be part of it

Engage in change at your company and make a real difference. The best way to start is by recognising…

Insights for more informed decisions: Tools McKinsey uses (1/2)

Let’s take a look at some technological tools which serve to analyse, benchmark and utilise data.

Inspiration (2/2): A grain of new perspective will suffice

The previous article described something that seems incredible: short get-togethers or videos can…

Barriers to critical thinking (2/2)

The previous article described what is necessary to be able to make critically thought out…

Barriers to critical thinking (1/2)

To be able to use critical thinking more and on a daily basis, there are several things we should…

Impact of robotics and AI on finance (2/2)

The previous article described the first examples of how robotic processes help eliminate mundane…

Impact of robotics and AI on finance (1/2)

Automation and intelligent systems will make our day-to-day financial operations much more…

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